Bryan:
Siemens: Hopsital X is complaining that their interface is not working
Me: Hopstidal X isn't one of our customers
Siemens: Ok but I can't even find the Helix service to try and restart it
Me: They're not one of our customers
Siemens: It this HL7? Can you tell if you're getting ADT?
Me: They... they don't have our software. WE're not getting anything because we're not installed there
Siemens: So can you call their IS department and tell them you're not getting anything?
/facepalm
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